Job description
Embrace Community Care is a community-based disability service provider registered under the National Disability Insurance Scheme (NDIS). We are dedicated to empowering individuals with disabilities to live inclusive and self-reliant lives by providing person-centered, high-quality services.
About the Role
We are seeking an experienced SIL House Manager to oversee multiple Supported Independent Living (SIL) homes. This is a hands-on operational leadership role for someone who thrives in fast-paced environments and wants to make a real impact on participants’ lives and staff development.
As House Manager, you will:
- Lead the day-to-day operations of up to 5–6 SIL homes.
- Manage staff performance, rostering, recruitment, and professional development.
- Ensure compliance with NDIS requirements, policies, and procedures.
- Build and maintain high-quality, participant-focused accommodation environments.
- Engage with participants, their families, care teams, and external stakeholders.
- Conduct regular site visits and monitor service quality.
Key Responsibilities
- Develop and maintain homes based on assessed participant support requirements.
- Liaise with families, support teams, disability services, and external stakeholders.
- Hold monthly team meetings to improve communication and service delivery.
- Assist staff with budgeting, expenditure tracking, and operational planning.
- Monitor absenteeism, performance, and escalate staffing issues appropriately.
- Ensure incidents are reported and managed per Embrace Community Care policies.
- Conduct 2+ site visits per week to mentor teams and ensure quality outcomes.
- Contribute to policy and procedure reviews to align with organizational goals.
About You
- Proven experience as a SIL House Manager or in a similar leadership role in disability services.
- Confident managing frontline teams in dynamic environments.
- Skilled in staff rostering, recruitment, performance management, and operational oversight.
- Strong understanding of NDIS compliance, documentation, and incident reporting.
- Highly organised with excellent problem-solving skills and attention to detail.
- Passionate about high-quality service delivery and positive participant outcomes.
- Able to work autonomously while aligning with organizational goals.
What We Offer
- A high-impact leadership role with real autonomy.
- Opportunity to shape and grow your own SIL portfolio.
- Competitive salary package with room for growth.
- Supportive, purpose-driven leadership team.
- Directly influence the quality of life for people with disability.
Application Instructions:
To apply, please provide:
- A cover letter detailing your ability to meet the key requirements outlined above.
- Your current CV.